Refund policy

REFUND & RETURN POLICY

Jump Online values each and every customer.

Damaged Items

If you receive your item damaged, we will replace it for you!

• Please notify us within 7 days of your purchase at info@jumpfifteen.co.za
• Item must be in its original packaging
• Item must be returned to our store — we will arrange a pickup

Unhappy with Your Purchase?

If you receive your item, but are not happy with your purchase, we will refund you, no questions asked!

• Please return the item within 7 days of your purchase
• Item must be in its original packaging
• Item must be returned to our store — you will be responsible for sending it back or dropping it off at our store
• Refunds will be made via bank EFT